Importing a contact from Outlook Contacts

Prerequisites

Ensure that the you or your administrator have configured the Exchange Server address in System Options > System Settings > Outlook Contacts. For steps, see Configuring Outlook Contact with Avaya One-X Agent.

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  1. On the action bar, click Contact List.
  2. At the bottom of the Contact List window, click Advanced Search.
  3. In the Advanced Search window, perform the following steps:
    1. In the Search In field, choose Outlook Contact.

      The system displays the Outlook Contacts option (if the Exchange Server address is configured).

    2. In the Field drop-down field, choose the appropriate field through which you want to search.
    3. In the Search field, enter a valid string to search within the selected data field. For example, after setting the search type to Name, enter Smith in the field and press the Enter key. You can use an asterisk (*) as a wildcard for a string. For example, entering the string, j*n, returns all names beginning with J and ending with N with one or more characters in between. This could include entries such as John, but also entries such as Joseph Brown.

      The system displays a list of contacts matching the search criteria.

    4. Click Search.
  4. Select the contact from the list and click Add to Contacts.

    The system adds the contact to the Contact List window.

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Example

Related information
Outlook Contacts panel field descriptions